If your items arrive damaged, you have three (3) days to contact me for a full refund. After the three-day mark, refunds will be handled on a case-by-case basis.
No refunds are granted for the following:
It’s the responsibility of the customer to make sure your address and information is correct before checking out.
I do not accept any returns.
I (Meli of mousemade / heyblindmouse) will not share your private information with outside parties that have nothing to do with this shop.
Your personal and payment details are shared with the payment provider of your choice at checkout (PayPal, Stripe, Alipay). Your name, email, address are kept on-site for shipment purposes and are shared with the United States Postal Service (USPS) for said shipping services.
Your payment details are never stored or handled on-site and are managed by your payment provider and/or card/bank provider. PayPal, Stripe, and Alipay handle and secure all transactions.
Your email is shared with my newsletter service (Mailerlite) only if you’ve subscribed via the form at the bottom of every page or via the form on the order receipt page. You’re free to unsubscribe from the newsletter using the “Unsubscribe” button at the bottom of every newsletter issue.